About Us

At Seraph, we believe in blending style with convenience. Our foldable bags are designed to be lightweight, practical, and beautifully patterned – perfect for everyday use, travel, or shopping. With Seraph, you carry more than just a bag – you carry comfort, functionality, and a touch of charm wherever you go.

most asked questions

FAQs

How long does shipping take?

Shipping usually takes X–X business days depending on your location. You’ll receive tracking information once your order is shipped.

Can I return or exchange my order?

We accept returns/exchanges within [X days] of receiving your order. Items must be unused and in original packaging.

How do I track my order?

Once your order is shipped, you’ll get a tracking link via email or SMS.

What if my order arrives damaged?

Please contact us immediately at [your support email] with your order number and a photo of the item. We’ll make it right.

Are the bags foldable and reusable?

Yes! All our Seraph bags are foldable, lightweight, and reusable – designed for convenience and style.